Characteristics to Consider When Designing or Choosing a Resource and Strategies to Promote Uptake

Characteristics of the ResourceWhat Strategies Could Improve Uptake and Use?

Ease of use1922

  • The end users of the resource perceive the resource to be easy to understand and use.

  • The language is appropriate for the intended audience.

  • The resource has an engaging structure that improves the likelihood of use.

  • Evaluate the resource for ease of use. Criteria include:− The language is simple and easy to read.− The format/structure is easy to follow.− The content is simple/not overly complex.− Tools are available to support use.− The resource is translated or made available in the local language or preferred language of the end user.

  • Pilot test language and format with local staff.

  • Develop additional implementation tools to support use.

  • Use participatory and collaborative strategies to engage users in resource design.

Value added19,20

  • The resource is perceived as an alternative that improves existing ways of working.

  • The resource complements existing interventions and programming.

  • Evaluate the resource for value added. Criteria include:− The resource is higher quality than alternatives.− The resource helps improve work.− The resource is compatible with work responsibilities.− The resource is not duplicative of other resources.

  • Pilot test the resource with local workflows.


  • The resource was developed or is supported by a trusted source.

  • The resource delivers on its promises (it appropriately addresses what it claims to address).

  • The resource presents evidence of efficacy of the content or recommendations.

  • The resource makes recommendations based on evidence.

  • Evaluate the resource for effectiveness. Criteria include:− The content is supported by evidence.− The resource was developed by a credible source.− There is evidence of resource efficacy.

Adaptable with local input1921,23

  • The resource acknowledges that adaptations may be needed to enable implementation in different contexts.

  • The resource allows for some modification.

  • The resource provides guidance on how adaptations should be made.

  • Evaluate whether the resource allows for adaptation.

  • Evaluate whether the resource provides guidance on how modifications can be made.

  • Seek input from local users to adapt the resource.

  • Identify local adaptations that may be helpful.

  • Adapt the resource to the local context if appropriate.