TABLE 6.

Kano Classifications and CCA Results

Individuals Classifying Attribute as A/O/M/I/R/Q Type, %Resulting ClassificationEstimated Binary Truth ValueCCA Item TruthItem Difficulty
AttributeAOMIRQOriginalRevisedCCA
A1 video316438a1111III00.020.74
A2 cartoon131842a288III00.000.30
A3 short duration621252a225III00.000.24
A4 text242026a2530MMM11.000.42
A5 resource information29a21182911AAA11.000.48
A6 key message summaries22232033a11IbObOb11.000.53
B1 shareability27201730a52IbAbAb11.000.59
B2 trusted messenger11122736a410IbMbMb10.690.88
B3 location2913931a216IbAbIb10.450.88
B4R company239738a1013III00.010.72
B5 national logo1940a192010OOO11.000.25
B6 international logo18242234a11IbObOb11.000.54
C1 fact-based1057a221100OOO11.000.09
C2 story-based1330a292611OOO11.000.40
  • Abbreviations: A, attractive; CCA, cultural consensus analysis; I, indifferent; M, must-be; O, one-dimensional; Q, questionable; R, reverse.

  • a Represents the modal classification.

  • b Instances where classification varied between different classification approaches.