P&R Session on TCI's Coaching Approach
| Key Insights | Actions Taken |
|---|---|
| The development of a coaching schedule based on the outcome of the routine FP quarterly supportive supervision and RAISE assessments conducted by the state government team with support from TCI is critical. States that develop the schedule seem to implement coaching seamlessly compared to states that do not. All supported states are recommended to develop quarterly coaching plans and schedules to aid the implementation of coaching. | Supported states that were implementing coaching without a particular structure to develop quarterly coaching plans and schedules to guide their coaching interventions. |
| Disaggregate coaching into scheduled, on-demand, and ad hoc and ensure reporting to aid TCI management's understanding of state peculiarities and how to help the states to improve knowledge transfer between coaches and coachees. | Disaggregated coaching interventions clearly in reports to identify whether they were scheduled, on-demand, or ad hoc. TCI Nigeria is using this information to further program with the states.18 |
| Develop a coaching logbook and ensure that relevant reporting parameters are captured in the logbook. | Developed a coaching logbook that captures relevant indicators, including coach/coachee information, type of coaching, coaching topic, and duration of coaching. This information is relevant for programming.19 |
| Institute a more routine means of assessing coachees' satisfaction with the coaching they have received. Currently, TCI implements annual online TCI-U surveys, which measure satisfaction and quality of coaching.20 | Developed a quarterly coachees' satisfaction checklist that is currently undergoing TCI management's review before roll-out.21 |
| Develop more animated videos22 on TCI University (TCI-U)23 that coaches can use as part of their coaching sessions with stakeholders. The animated videos provide easy steps for the coachees to understand how to replicate a particular approach in their context. | Began efforts to identify and prioritize high-impact FP/RH interventions to convert into animated how-to videos for stakeholders. TCI Nigeria started with the development of an in-reach video.22 |
Abbreviations: FP, family planning; P&R, pause and reflect; RH, reproductive health; TCI, The Challenge Initiative; TCI-U, TCI University.