Summary of Calls Received by the UDHAVI Helpline for COVID-19 Support in Vellore, India
| General Information, No. (%) | Medical Advice, No. (%) | Counseling, No. (%) | Logistics Support, No. (%) | |
|---|---|---|---|---|
| Total calls (N=667) | 168 (25) | 377 (56) | 15 (2) | 117 (17) |
| Most common query fielded | Vaccine related, 81 (48) | Level 1 calls, 181 (48) | - | Bed availability, 68 (58) |
| District of caller, Vellore | 90 (54) | 133 (35) | - | 63 (54) |
| State of caller, Tamil Nadu | 152 (91) | 335 (89) | - | 112 (96) |
| Average calls per day | 6 | 13 | - | 4 |