TABLE 4.

Descriptions of Reports Submitted via the Smartphone Application in Indonesia and Subsequent Outcomes

RegionnReport TypeProductProduct TypeDo You Suspect This Medical Product to be Substandard or Falsified?Do You Suspect the Product May Have Caused an Adverse Reaction or Unexpected Lack of Efficacy?Reporting ReasonTesting ResultsConclusionBPOM ActionReported to WHO
DKI Jakarta1MedicineCetirizine syrupAntihistamineSubstandardNoLeakage of bottleNo sample at facility but another product within the same batch was tested and was within specificationSubstandard due to facility’s storage issuesProvided storage guidanceN/A
DKI Jakarta1MedicineParacetamol syrupAnalgesicSubstandardNoBottle half-filled with unclear liquidNo sample at facility but another product within the same batch was tested and was within specificationSubstandard due to facility’s storage issuesProvided storage guidanceN/A
Jawa Tengah1MedicineFresofol 1% MCT/LCT (Propofol)AnestheticSubstandardYesADRs, less effectiveTested; within specificationGenuineInput for inspectionN/A
Jawa Tengah1MedicineSymbicort Turbuhaler (Bedesonide formoterol fumarate)CorticosteroidFalsifiedNoDifferent labeling on primary and secondary packagingNo sample at facility but received manufacturer confirmation that the product was genuineGenuineFollow-up with manufacturer on availability of retained samplesN/A
Jawa Timur1MedicineRegivell Spinal 0.5% Bupivacaine-HeavyAnestheticSubstandardYesADRs, less effectiveNo sample at facility but received manufacturer confirmation that the product was genuineGenuineN/AN/A
Jawa Timur1MedicineRegivell Spinal 0.5% Bupivacaine-Heavy (different batch than above)AnestheticSubstandardYesADRs, less effectiveNo sample at facility but received manufacturer confirmation that the product was genuineGenuineN/AN/A
DI Yogyakarta1MedicineRanitidine injectionH2-blockerSubstandardNoEmpty ampuleNot tested due to sample unavailability; note another batch of this product was previously reported to BPOMSubstandardRecallNo
DI Yogyakarta1MedicineDexamethasone tabletsCorticosteroidSubstandardNoHalf of primary packaging (strip) was emptyNot tested due to sample unavailability (disposed of by HCP)No conclusionInput for inspectionN/A
DI Yogyakarta1MedicineIfison tablets (prednisone)CorticosteroidFalsifiedNoContained 1,000 tablets in bottleTested; within specificationGenuine; note manufacturers given grace period to switch from 1,000- to 100-tablet containersN/AN/A
DI Yogyakarta1MedicineMethyl prednisoloneCorticosteroidSubstandardYesNo tablet in 1 part of stripTested; within specificationGenuineInput for inspectionN/A
DI Yogyakarta1MedicineFludara oralAnti-cancerSubstandardNoDifferent batch number and expiry date on primary and secondary packagingNo, cannot be sampled due to high costGenuine; note this product was permitted on a temporary basisN/AN/A
Jawa Barat1MedicineLincomycin KapsulAntibioticSubstandardNoSuspected leakageTested; within specificationGenuineN/AN/A
Jawa Barat1OtherProvital PlusHealth supplementSubstandardNoPartially filled strip (missing tablet)N/A; out of scope of pilotN/A; out of scope of pilotN/AN/A
Jawa Barat2OtherVossecalHealth supplementSubstandard

No (n=1)

Yes (n=1)

1 broken tabletN/A; out of scope of pilotN/A; out of scope of pilotN/AN/A
Jawa Barat1OtherHi-Bone ActiveHealth supplementSubstandardNo2 tablets in same packagingN/A; out of scope of pilotN/A; out of scope of pilotN/AN/A
Banten0
  • Abbreviations: ADR, adverse drug reaction; BPOM, Indonesia National Agency of Drug and Food Control; HCP, health care professional; LCT long chain triglycerides; MCT, medium chain triglycerides; N/A, not applicable; WHO, World Health Organization.