TABLE 2. Participants’ Reported Experiences With Receipt of IVR mLearning System Calls, Senegal 2013 (N = 20)

Experiences	No. (%)
Received text message prompt from the system every day	15 (75)
Frequency of receiving IVR call after texting the system as ready
Always (100% of the time)	13 (65)
Frequently (75% of the time)	5 (25)
Sometimes (50% of the time)	2 (10)
Average time to receiving IVR call after texting the system
Less than 15 minutes	16 (80)
Between 15 and 30 minutes	4 (20)
More than 30 minutes	0 (0)
Frequency of dropped IVR calls
Never	14 (70)
Infrequently (1–4 times)	4 (20)
Sometimes (5–9 times)	2 (10)
Ability to receive training questions
Always able to receive	9 (45)
Infrequently unable to receive (1–4 times)^a	8 (40)
Sometimes unable to receive (5–9 times)^a	3 (15)
IVR voice recording was easy to understand	20 (100)

↵a Reasons for infrequently or sometimes not receiving training questions (number of respondents): poor reception (5); no call from system (4); issues with phone number, airtime, or phone charge (3); and inability to hear audio (1).