TABLE 2.

Management Effectiveness Scores Among Study Facilities^a Central Mozambique, (N=68)

	Mean (SD)
Overall management effectiveness score	0.59 (0.17)
Management practices domain score	0.63 (0.18)
Proportion of time managers spent on managerial duties	0.63 (0.16)
Facility keeps records of staff absences	0.90 (0.31)
Facility conducted performance reviews with employees in past 12 months	0.63 (0.49)
Facility linked work performance to employee salaries and incentives	0.12 (0.33)
Facility requested medication once per month in the past 12 months	0.88 (0.33)
External supervision domain score	0.54 (0.29)
Facility received 6 external supervisory/technical visits in past 6 months^b	0.65 (0.42)
External supervisor used a control or verification list during most recent visit	0.66 (0.48)
External supervisor observed consultations during most recent visit	0.59 (0.50)
External supervisor observed staff attendance logs during most recent visit	0.53 (0.50)
External supervisor observed stocks of medications during most recent visit	0.72 (0.45)
External supervisor observed financial registries during most recent visit	0.31 (0.47)
Facility staff received an evaluation summary from external supervisor during most recent visit	0.30 (0.43)
Community engagement domain score	0.59 (0.27)
Facility community health committee met monthly during the past 12 months^c	0.42 (0.38)
Facility collects patient opinions through a formal mechanism	0.75 (0.39)
Facility made management changes based on patient opinions in past 6 months	0.62 (0.49)

↵a Overall management effectiveness domain scores are averages of individual component indicators on a scale of 0 (lowest) to 1 (highest). All individual component indicators are binary from 0 (No) to 1 (Yes) unless otherwise specified.
↵b Fewer than 3 visits (0); 3 or 4 visits (0.5); 5 or more visits (1).
↵c Fewer than 3 meetings (0); 3 to 5 meetings (0.25); 6 to 11 meetings (0.5); 12 or more meetings (1).