| Common mHealth and ICT Applications | Examples of Mobile Phone Functions | |
| 1 | Client education and behavior change communication (BCC) | • Short Message Service (SMS) |
| • Multimedia Messaging Service (MMS) | ||
| • Interactive Voice Response (IVR) | ||
| • Voice communication/Audio clips | ||
| • Video clips | ||
| • Images | ||
| 2 | Sensors and point-of-care diagnostics | • Mobile phone camera |
| • Tethered accessory sensors, devices | ||
| • Built-in accelerometer | ||
| 3 | Registries and vital events tracking | • Short Message Service (SMS) |
| • Voice communication | ||
| • Digital forms | ||
| 4 | Data collection and reporting | • Short Message Service (SMS) |
| • Digital forms | ||
| • Voice communication | ||
| 5 | Electronic health records | • Digital forms |
| • Mobile web (WAP/GPRS) | ||
| 6 | Electronic decision support (information, protocols, algorithms, checklists) | • Mobile web (WAP/GPRS) |
| • Stored information “apps” | ||
| • Interactive Voice Response (IVR) | ||
| 7 | Provider-to-provider communication (user groups, consultation) | • Short Message Service (SMS) |
| • Multimedia Messaging Service (MMS) | ||
| • Mobile phone camera | ||
| 8 | Provider work planning and scheduling | • Interactive electronic client lists |
| • Short Message Service (SMS) alerts | ||
| • Mobile phone calendar | ||
| 9 | Provider training and education | • Short Message Service (SMS) |
| • Multimedia Messaging Service (MMS) | ||
| • Interactive Voice Response (IVR) | ||
| • Voice communication | ||
| • Audio or video clips, images | ||
| 10 | Human resource management | • Web-based performance dashboards |
| • Global Positioning Service (GPS) | ||
| • Voice communication | ||
| • Short Message Service (SMS) | ||
| 11 | Supply chain management | • Web-based supply dashboards |
| • Global Positioning Service (GPS) | ||
| • Digital forms | ||
| • Short Message Service (SMS) | ||
| 12 | Financial transactions and incentives | • Mobile money transfers and banking services |
| • Transfer of airtime minutes |
Abbreviations: GPRS, General Packet Radio Service; WAP, Wireless Application Protocol.