Table 3. Client Satisfaction Associated With Providers' Use of “Consult and Choose” Counseling Protocol

Counseling Protocol Task	Client Satisfaction, % (No. of Clients Reporting Providers Performed Task)	Client Satisfaction, % (No. of Clients Reporting Providers Did Not Perform Task)
Discussed how many children the beneficiary would like to have	87.7^*	66.9^*
	(n = 219)	(n = 133)
Talked to the beneficiary about advantages of birth spacing	83.0^*	71.0^*
Talked to the beneficiary about advantages of birth spacing	(n = 259)	(n = 93)
Asked the beneficiary whether she had a method in mind before coming to the center	82.7^*	64.9^*
	(n = 295)	(n = 57)
Explained available methods that the beneficiary could use	81.4^*	68.9^*
Explained available methods that the beneficiary could use	(n = 307)	(n = 45)
Made clear the advantages of different methods	82.2^*	67.3^*
Made clear the advantages of different methods	(n = 297)	(n = 55)
Made clear the disadvantages of different methods	81.7^*	71.4^*
Made clear the disadvantages of different methods	(n = 289)	(n = 63)
Talked to the beneficiary about possible side effects of methods	82.8^*	65.6^*
	(n = 291)	(n = 61)
Explained how to manage side effects of the chosen method	83.6^*	55.3^*
Explained how to manage side effects of the chosen method	(n = 305)	(n = 47)

Client satisfaction level was defined as “very satisfied.”
↵* Significance comparing satisfaction between clients who recalled that their providers performed the task vs. those who did not recall that their providers performed the task. P values ≤ .05 were considered statistically significant.