Steps of Human-Centered Design Process

  • Conduct secondary research

  • Identify key stakeholders

  • Engage with them in various ways to understand their circumstances and psychology

  • Identify insights to refocus and redefine the challenge at hand

  • Generate ideas and solutions

  • Create low-fidelity prototypes of ideas for testing

  • Test prototypes to gain useful information

  • Use that information to continue refining ideas and solutions