TABLE 2.

Key Program Strategies Before and After the Formative Assessment (New Activities in Bold)

	2011–2013	2014–2016	Formative Assessment Themes Addressed
Supply-side activities	Competency-based clinical training Provision of commodities and equipment Supportive supervision Support for data collection and use	Competency-based clinical training Provision of supplies and equipment Supportive supervision Support for data collection and use Systematic clinical coaching and tracking individual provider competence Peer supervision by high-performing providers Values clarification activities with providers Introduction of LNG-IUS Introduction of Population Council's Balanced Counseling Strategy	Quality of services Side effects
Demand-side activities	Large community meetings on the benefits and availability of family planning Home visits by community health workers that include discussion of family planning	Large, multichannel SBCC campaigns on family planning Community mobilization by satisfied users Targeted outreach to male partners Actively dispelling rumors about certain methods Home visits by community health workers that include discussion of family planning	Lack of knowledge; misconceptions, rumors, misunderstanding; sources of information Influential people in decision making

Abbreviations: SBCC, social and behavior change communication; LNG-IUS, levonorgestrel-releasing intrauterine system.