TABLE 4.

Changes Documented in the Hospitals Before and After the BTS, by the “4Rs” Clinical Steps

Clinical Step (The 4Rs)Before the BTSAfter 17 months of the BTS
RecognizeMEOWS not included in existing tools and protocols for triage and vital signs monitoring in most participating hospitalsMEOWS was adopted across the hospitals.
Inconsistency among HCWs in interpreting the urgency to act when faced with abnormal vital signs and managing clinical situationsThe HCW team is well-trained on tools and protocols using Job Instruction/TWI methods.
Delayed critical interventions and compromised patient safety due to absence of a clear threshold for actionA clear threshold to act: if MEOWS score of 4 or greater, or a score of 3 in any single parameter, the HCW needs to ask if there is suspicion of sepsis or preeclampsia. With hemorrhage, the threshold is blood loss.
RescuePredominant obstetrician-based decision-makingTeam-based care and standardized.
Decision-making variable depending on HCW background experience and preferencesLeadership and frontline team trained in using data for decision-making and rapid cycle improvement.
No QI capability to reflect on performance and improve systems of careHCWs use improvement sciences to systematically improve the quality of care.
Significant variations in clinical care due to unclear protocols and clinical decision-makingCollaborative agreement on best practices and evidence-based interventions reduces care variation.
ReassessNo standard tools or process to reassess the patients after interventionsMEOWS is the gold standard for reassessing patients after implementing care bundles or clinical interventions. There is a clear process for communicating patient status to the care team.
ReferNo explicit standard tool during the transition of careMEOWS is undertaken for all patients requiring care transitions with a clear recommendation to act.
No standard referral pathwaysStreamlined referral pathways to ensure optimal patient care.
  • Abbreviations: BTS, Breakthrough Series; HCW, health care worker; MEOWS, Modified Early Obstetric Warning Score; QI, quality improvement; TWI, Training Within Industry.