Suggested Interventions to Develop Deficient Outcomes in the HR4SCM TOC Motivation Pathway and Indicators
| Outcome | Suggested Intervention | Indicator |
|---|---|---|
| SCM workers understand and care about their role in the health care system. | 4.1. Improve the staff onboarding and orientation processes, e.g., through a standard operating procedure for orientation. | Percentage of staff who feel they understand their role. |
| Supervisors have the skills to communicate feedback on poor performance to staff. | 4.2. Develop and implement guidelines or procedures for supervisors on how to communicate feedback on poor performance. | Guidelines for supervisors that cover how to give constructive feedback are operational (Y/N). |
Abbreviations: HR4SCM TOC; Human Resources for Supply Chain Management Theory of Change; SCM, supply chain management.