Latest Articles
- Assessing the Generalizability of Client Experience Measurement Tools in Low- and Middle-Income Countries: A Narrative Review
Existing measures of person-centered health care quality and responsiveness, across multiple health areas, share many conceptual similarities with the concept of client experience of care, suggesting that developing a cross-cutting, common measure of client experience is possible.
- Preventing Disruptions in HIV Service Delivery to Key Populations During Project Transition From an International to a Local Implementing Partner: A Case Study From Zambia
Preventing interruption in service delivery during project transition is essential to sustain good client outcomes. Adequate planning, strategic leadership, trust-building, active community engagement, repeated stakeholder reassurance, open communication, and transparent data sharing are key elements of a well-managed project transition to ensure uninterrupted service delivery.
- Research and Learning Priorities for a Surgical Obstetrics and Family Planning Project Implementing in Low- and Middle-Income Countries: Results of an Expert Consultation
We identified 15 research and learning priorities for surgical obstetrics and family planning for a project’s learning agenda through an expert consultation. Practitioners, program implementers, donors, and researchers involved in global safe surgery, maternal health, and family planning can apply these priorities toward guiding their evidence generation and translation efforts.
- Operationalizing Client-Centered Care: A Strategic Framework and Measurement Approach to Guide Sexual and Reproductive Health Programming
A strategic framework, measurement process, and suite of programmatic tools, piloted in Nepal and Zambia clinics and outreach services, helped to support operationalization of client-centered care in reproductive health and led to significant improvements in the client experience.
- Teleconsultation Support for Obstetric Emergencies During the COVID-19 Pandemic in Rural Nepal: Results and Lessons Learned From a Mixed-Methods Study
A helpline program provided real-time clinical support for obstetric emergencies to primary health care service providers through telephone consultation with clinical experts, resulting in benefits in clinical decision-making, timely referral, and case management.
- Navigating Change, Sustaining Impact: GHSP’s Mission in a Transformed Landscape
GHSP remains resilient in the face of funding challenges following the loss of USAID support. This issue reflects our continuing commitment to delivering valuable open-access knowledge to improve health services and programs.
- Progressive Development of a New Tool for Rapid Thematic Analysis of Community Perceptions and Concerns During Health Emergencies
The CDC Excel Tool for Thematic Analysis is a free qualitative analysis tool designed for analyzing community feedback rapidly during epidemics and health emergencies that has proven effective in quickly generating actionable insights for decision-making.
- A Novel Approach to Assessing the Potential of Electronic Decision Support Systems to Improve the Quality of Antenatal Care in Nepal
An electronic decision support system alone is not enough to provide quality antenatal care in the Nepalese setting.
- Integrating Gender-Based Violence Services Into HIV Care: Insights From Malawi
We describe the integration of gender-based violence (GBV) services into HIV services to address the intersecting needs of individuals affected by GBV and HIV.