IMPACT: A Structured Human-Centered Design Process for Integrating Community Health Worker Insights Into Program Policy in Pakistan

Figures & Tables

Download figure
Open in new tab
Download powerpoint
PHOTO
Photo caption and credit: During a brainstorming session, community health workers prepare a poster describing their idea to improve polio vaccination. Photo: Sohail Inc., 2021.
Download figure
Open in new tab
Download powerpoint
FIGURE 1
IMPACT Process Steps
Download figure
Open in new tab
Download powerpoint
FIGURE 2
Key Foundational Activities in the IMPACT Process
Download figure
Open in new tab
Download powerpoint
FIGURE 3
Question Guide to Help CHWs Develop Ideas to Improve Polio Vaccination

TABLE.

Community Health Workers’ Ideas to Improve Oral Polio Vaccination, by Theme

	No. of Teams Submitting Idea
Tackle Community Fatigue	35
Hold fewer campaigns and fewer household visits per campaign	21
Streamline data collection and improve data management	6
Other	8
Strengthen Primary Health Care	39
Provide health camps	6
Improve government clinics	23
Improve water and sanitation	1
Implement co-delivery of additional services during polio campaigns	9
Engage the Community	38
Engage religious influencers	7
Manage refusals by doctors and government workers	5
Introduce educational videos	7
Create a polio dial tone	3
Other	16
Improve the Workplace	77
Reduce overtime work	10
Improve processes for receiving workplans	5
Hire more selectively	10
Enhance skills training	5
Implement longer-term contracts	7
Create space to discuss workplace issues	4
Address violence from the community	5
Other	31