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Open Access

Improving Services for HIV-Exposed Infants in Zambia and Cameroon Using a Quality Improvement Collaborative Approach

Gillian Dougherty, Tihnje Abena, Jean Pierre Abesselo, Jeane Ngala Banda, Tjek Paul Biyaga, Rodrigo Boccanera, Mary Adetinuke Boyd, Mesmey Ebogo, Leoda Hamomba, Suzanne Jed, Zeh Florence Kakanou, Prisca Kasonde, Siphiwe Chilungu Kasonka, Rachael Lungwebungu, Caitlin Madevu-Matson, Magdalene Mange Mayer, Mukuka Mwamba, Milembe Panya, Paul Sakanda, Fatima Tsiouris, Lauren Walker and Miriam Rabkin
Global Health: Science and Practice June 2021, 9(2):399-411; https://doi.org/10.9745/GHSP-D-20-00550
Gillian Dougherty
aICAP at Columbia University, Columbia University Mailman School of Public Health, New York, NY, USA.
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  • For correspondence: gd2410@columbia.edu
Tihnje Abena
bICAP at Columbia University, Yaoundé, Cameroon.
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Jean Pierre Abesselo
bICAP at Columbia University, Yaoundé, Cameroon.
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Jeane Ngala Banda
cMinistry of Health, Lusaka, Zambia.
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Tjek Paul Biyaga
dMinistry of Health, Yaoundé, Cameroon.
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Rodrigo Boccanera
eHealth Resources and Services Administration, Rockville, MD, USA.
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Mary Adetinuke Boyd
fCenters for Disease Control and Prevention, Lusaka, Zambia.
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Mesmey Ebogo
bICAP at Columbia University, Yaoundé, Cameroon.
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Leoda Hamomba
fCenters for Disease Control and Prevention, Lusaka, Zambia.
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Suzanne Jed
eHealth Resources and Services Administration, Rockville, MD, USA.
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Zeh Florence Kakanou
dMinistry of Health, Yaoundé, Cameroon.
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Prisca Kasonde
gICAP at Columbia University, Lusaka, Zambia.
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Siphiwe Chilungu Kasonka
gICAP at Columbia University, Lusaka, Zambia.
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Rachael Lungwebungu
cMinistry of Health, Lusaka, Zambia.
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Caitlin Madevu-Matson
aICAP at Columbia University, Columbia University Mailman School of Public Health, New York, NY, USA.
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Magdalene Mange Mayer
hCenters for Disease Control and Prevention, Yaoundé, Cameroon.
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Mukuka Mwamba
gICAP at Columbia University, Lusaka, Zambia.
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Milembe Panya
iICAP at Columbia University, Dar es Salaam, Tanzania.
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Paul Sakanda
gICAP at Columbia University, Lusaka, Zambia.
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Fatima Tsiouris
aICAP at Columbia University, Columbia University Mailman School of Public Health, New York, NY, USA.
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Lauren Walker
aICAP at Columbia University, Columbia University Mailman School of Public Health, New York, NY, USA.
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Miriam Rabkin
aICAP at Columbia University, Columbia University Mailman School of Public Health, New York, NY, USA.
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  • FIGURE 1
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    FIGURE 1

    Illustrative Cascade of Interventions Needed to Prevent Mother-to-Child Transmission of HIV, Diagnose Infants With HIV, and Link Infants to Antiretroviral Therapy

    Abbreviations: ART, antiretroviral therapy; EID, early infant diagnosis of HIV; HEI, HIV-exposed infants; HF, health facility.

  • FIGURE 2
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    FIGURE 2

    Quality Improvement Collaborative Approach Used to Improve Early Infant Diagnosis and Antiretroviral Therapy Initiation and Health Facilities in Cameroon and Zambiaa

    Abbreviations: QI, quality improvement; QIC, quality improvement collaborative.a Adapted from the Institute for HealthCare Improvement Breakthrough Series.

  • FIGURE 3
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    FIGURE 3

    Improvements in Early Testing, Timely Return of Test Results, and Antiretroviral Initiation From Baseline to Endline After Implementing a Quality Improvement Collaborative Approach, Cameroon and Zambia

Tables

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    TABLE 1.

    HIV Prevalence, Antiretroviral Therapy Coverage, and Early Infant Diagnosis of HIV Coverage in Cameroon and Zambia, 2018 Data

    Cameroon, %Zambia, %
    Adult HIV prevalence (15–49 years)3.611.3
    HIV incidence (all ages)1.022.97
    Adults on ART (ages 15–49 years)5578
    Children on ART (ages 0–14 years)2479
    Pregnant women accessing ART for PMTCT8095
    EID coverage (infants tested for HIV at <8 weeks of age)6171
    • Abbreviations: ART, antiretroviral therapy; EID, early infant diagnosis; PMTCT, prevention of mother-to-child transmission of HIV.

    • View popup
    TABLE 2.

    Design of Quality Improvement Collaborative Indicators Used in Cameroon and Zambia to Improve Early Infant Diagnosis of HIV and Antiretroviral Therapy Initiation

    CameroonZambia
    EID testing coverage and timingPercentage of eligible HEIs who received EID testing at <8 weeks of agePercentage of HEIs tested who received EID testing at <8 weeks of age
    Number of eligible HEIs tested for HIV at >8 weeks of ageNumber of HEIs tested for HIV at >8 weeks of age
    Number of eligible HEIs tested each monthNumber of HEIs tested each month
    Test results return to caregiverPercentage of HEIs tested who were identified as HIV infected each monthPercentage of HEIs tested who were identified as HIV infected each month
    Percentage of all HEI HIV test results returned to caregiver this monthPercentage of HEIs identified as HIV infected whose caregivers received their results this month
    Turnaround timeMean time from health facility receiving HEI HIV test results from national laboratory and sharing with caregiverMean time between positive EID HIV test result and ART initiation
    ART initiationPercentage of HIV-infected infants newly initiated on ART each monthPercentage of HIV-infected infants initiated on ART each month
    Percentage of HIV-infected infants initiated on ART the same day their positive test was received each month
    Percentage of HIV-infected infants initiated on ART within 2 weeks of receiving positive test results each month
    • Abbreviations: ART, antiretroviral therapy; EID, early infant diagnosis; HEI, HIV-exposed infant.

    • View popup
    TABLE 3.

    Cameroon and Zambia Change Ideas Shared With Stakeholders After 15 Months of Implementation of a Quality Improvement Collaboration to Improve Early Infant Diagnosis of HIV and Antiretroviral Therapy Initiation

    Health care worker capacity buildingProvide on-the-job mentorship to optimize PMTCT services
    Demonstrate proper DBS sample collection for HF staff in MCH, labor, and postnatal wards, as needed
    Orient new lay counselors on standard documentation and register completion
    Pair lay counselors based on experience levels to enable peer-to-peer learning
    Data quality and documentationReview registers monthly and provide refresher trainings to fill gaps, as needed
    Reinforce proper documentation practices among all MCH lay counselors
    Enlarge and display national register standard operating procedures
    Assign nurses to supervise lay counselor documentation practices
    Confirm and update caregiver contact information with every visit
    Conduct quarterly reviews for data quality in relevant registers
    Client and family education and engagementProvide targeted, one-on-one health education talks to HIV-infected mothers
    Deliver HF invitations to increase male partner involvement/participation in MCH services
    Recruit and engage mentor mothers to provide health education from the peer perspective
    Provide one-on-one health information and counseling to HIV-infected mothers regarding male involvement in care and the importance of disclosure
    Male partner engagement during ANC visits for all education provided
    Introduce a “care buddy” to increase retention in care where clients attend treatment preparation sessions with a friend, family member, or support person to help with treatment adherence
    Workflow process improvementsDevelop and use DBS tracking forms between ANC and laboratory departments
    Develop and display a flowchart to illustrate MOH standard of care
    Prioritize immediate action on positive HIV test results received from laboratory
    Develop interfacility communication system to enable confirmed patient transfers
    Assign HIV test (DBS) stock management focal persons
    Active HEI case finding through retrospective ANC chart review and follow up
    Engage the facility-based “linkage officer” to facilitate communication of DBS HIV test results with MCH staff
    Screen postnatal discharge cards upon arrival at postnatal care for HIV testing
    Develop and use a tracking list to follow up on missing DBS results
    Designate specific days to prioritize the provision of EID and ANC services
    Community engagementEngage community-based volunteer peer mothers in active tracking and follow-up
    Introduce geographic HIV-infected pregnant women social networks
    Convene sensitization meetings to engage religious leaders in the community
    Engage safe mother action groups in tracking and follow-up activities
    • Abbreviations: ANC, antenatal care; ART, antiretroviral therapy; DBS, dried blood sample; EID, early infant diagnosis; HEI, HIV-exposed infant; HF, health facility; MCH, maternal child health; MOH, Ministry of Health; PMTCT, prevention of mother-to-child transmission of HIV.

    • View popup
    TABLE 4.

    Improvements in Early Infant Diagnosis, Timely Return of Test Results, and Antiretroviral Initiation From Baseline to Endline After Implementing a Quality Improvement Collaborative Approach, Cameroon

    IndicatorsBaseline Oct.
    2015–Feb. 2016
    Implementation
    Mar. 2016–Jun. 2017
    Endline
    Feb. 2017–Jun. 2017
    Change
    Base to End
    EID testingEligible HEIs who received EID DBS at <8 weeks of age, %57718224
    Eligible HEIs who received EID DBS at >8 weeks of age, %422920−22
    Return of test resultsHEIs tested who were identified as HIV infected, %2642
    All HEIs tested whose EID DBS PCR test results were documented and shared with caregiver, %18818668
    Mean time from facility receiving results from laboratory to results being reported to caregiver, days1983−16
    ART initiationHIV-infected infants newly initiated on ART, %33518956
    • Abbreviations: ART, antiretroviral therapy; DBS, dried blood sample; EID, early infant diagnosis; HEI, HIV-exposed infant; PCR, polymerase chain reaction.

    • View popup
    TABLE 5.

    Improvements in Early Infant Diagnosis, Timely Return of Test Results, and Antiretroviral Initiation From Baseline to Endline After Implementing a Quality Improvement Collaborative Approach, Zambia

    IndicatorsBaseline
    Jan. 2016–Dec. 2016
    Implementation
    Mar. 2017–May 2018
    Endline
    Mar. 2018–May 2018
    Change
    Base to End
    EID testingHEIs who received EID DBS at <8 weeks of age, %77848912
    HEIs who received EID DBS at >8 weeks of age, %
    Return of test resultsHEIs tested who were identified as infected, %332−1
    HEIs identified as infected who received their results, %44867935
    Mean time between positive EID DBS result and initiating ART, days48149−39
    ART initiationHIV-infected infants initiated on ART, %44838036
    HIV-infected infants initiated on ART the same day positive test were received, %121811−1
    HIV-positive infants initiated on ART within 2 weeks of receiving positive test results, %23617148
    • Abbreviations: ART, antiretroviral therapy; DBS, dried blood sample; EID, early infant diagnosis; HEI, HIV-exposed infant; PCR, polymerase chain reaction.

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Global Health: Science and Practice: 9 (2)
Global Health: Science and Practice
Vol. 9, No. 2
June 30, 2021
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Improving Services for HIV-Exposed Infants in Zambia and Cameroon Using a Quality Improvement Collaborative Approach
Gillian Dougherty, Tihnje Abena, Jean Pierre Abesselo, Jeane Ngala Banda, Tjek Paul Biyaga, Rodrigo Boccanera, Mary Adetinuke Boyd, Mesmey Ebogo, Leoda Hamomba, Suzanne Jed, Zeh Florence Kakanou, Prisca Kasonde, Siphiwe Chilungu Kasonka, Rachael Lungwebungu, Caitlin Madevu-Matson, Magdalene Mange Mayer, Mukuka Mwamba, Milembe Panya, Paul Sakanda, Fatima Tsiouris, Lauren Walker, Miriam Rabkin
Global Health: Science and Practice Jun 2021, 9 (2) 399-411; DOI: 10.9745/GHSP-D-20-00550

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Improving Services for HIV-Exposed Infants in Zambia and Cameroon Using a Quality Improvement Collaborative Approach
Gillian Dougherty, Tihnje Abena, Jean Pierre Abesselo, Jeane Ngala Banda, Tjek Paul Biyaga, Rodrigo Boccanera, Mary Adetinuke Boyd, Mesmey Ebogo, Leoda Hamomba, Suzanne Jed, Zeh Florence Kakanou, Prisca Kasonde, Siphiwe Chilungu Kasonka, Rachael Lungwebungu, Caitlin Madevu-Matson, Magdalene Mange Mayer, Mukuka Mwamba, Milembe Panya, Paul Sakanda, Fatima Tsiouris, Lauren Walker, Miriam Rabkin
Global Health: Science and Practice Jun 2021, 9 (2) 399-411; DOI: 10.9745/GHSP-D-20-00550
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