ORIGINAL ARTICLE
Open Access

The Net Promoter Score (NPS) for Insight Into Client Experiences in Sexual and Reproductive Health Clinics

Rebecca Koladycz, Gwendolyn Fernandez, Kate Gray and Heidi Marriott
Global Health: Science and Practice October 2018, 6(3):413-424; https://doi.org/10.9745/GHSP-D-18-00068

Article Information

vol. 6 no. 3 413-424
DOI 
https://doi.org/10.9745/GHSP-D-18-00068
PubMed 
30072372
Published By 
Global Health: Science and Practice
Online ISSN 
2169-575X
History 
  • Received: February 9, 2018
  • Accepted: May 8, 2018
  • Published online October 4, 2018.

Article Versions

Copyright & Usage 
© Koladycz et al. This is an open-access article distributed under the terms of the Creative Commons Attribution 4.0 International License (CC BY 4.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are properly cited. To view a copy of the license, visit http://creativecommons.org/licenses/by/4.0/. When linking to this article, please use the following permanent link: https://doi.org/10.9745/GHSP-D-18-00068

Author Information

  1. Rebecca Koladycza⇑,
  2. Gwendolyn Fernandezb,
  3. Kate Grayc,
  4. Heidi Marriottc
  1. aIndependent consultant, Seattle, WA, USA.
  2. bInternational Planned Parenthood Federation/Western Hemisphere Region, New York, NY, USA. Now with Keyrus, New York, NY, USA.
  3. cInternational Planned Parenthood Federation, London, UK.
  1. Correspondence to Rebecca Koladycz (rkoladycz{at}hotmail.com).
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The Net Promoter Score (NPS) for Insight Into Client Experiences in Sexual and Reproductive Health Clinics
Rebecca Koladycz, Gwendolyn Fernandez, Kate Gray, Heidi Marriott
Global Health: Science and Practice Oct 2018, 6 (3) 413-424; DOI: 10.9745/GHSP-D-18-00068
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