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ORIGINAL ARTICLE
Open Access

Large-Scale Evaluation of Quality of Care in 6 Countries of Eastern Europe and Central Asia Using Clinical Performance and Value Vignettes

John W Peabody, Lisa DeMaria, Owen Smith, Angela Hoth, Edmond Dragoti and Jeff Luck
Global Health: Science and Practice September 2017, 5(3):412-429; https://doi.org/10.9745/GHSP-D-17-00044
John W Peabody
aQURE Healthcare, San Francisco, CA, USA.
bDepartment of Epidemiology & Biostatistics, University of California, San Francisco, School of Medicine, San Francisco, CA, USA.
cDepartment of Health Policy and Management, University of California, Los Angeles, School of Public Health, Los Angeles, CA, USA.
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  • For correspondence: jpeabody{at}qurehealthcare.com
Lisa DeMaria
aQURE Healthcare, San Francisco, CA, USA.
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Owen Smith
dThe World Bank Group, Washington, DC, USA.
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Angela Hoth
aQURE Healthcare, San Francisco, CA, USA.
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Edmond Dragoti
eInstitute of Public Opinion Studies, Tirana, Albania.
fFaculty of Social Sciences, Tirana University, Tirana, Albania.
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Jeff Luck
gCollege of Public Health and Human Sciences, Oregon State University, Corvallis, OR, USA.
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    FIGURE

    Mean CPV Vignette Scores by Country and Condition

    Abbreviations: CPV, Clinical Performance and Value; NCD, noncommunicable disease.

    *Russia measured quality of care only for NCDs.

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    TABLE 1.

    Population and Health Characteristics of the ECA Countries Included in the Quality of Care Study, 2013a

    AlbaniaArmeniaGeorgiaKazakhstanKirov Province, RussiabTajikistan
    Population3,173,0002,977,0004,341,00016,441,0001,315,0038,208,000
    World Bank income groupUpper middleLower middleLower middleUpper middleHigh (Russia)Low
    % of population living in urban areas53%63%53%53%74% (Russia)27%
    Life expectancy at birth73 male
    76 female
    67 male
    75 female
    71 male
    78 female
    63 male
    73 female
    64 male
    76 female
    68 male
    70 female
    Total expenditure on health as % of GDP (2012)6.0%4.5%9.2%4.2%6.3% (Russia)5.8%
    No. of physicians per 1,000 population1.23.84.84.14.72.1
    Neonatal mortality (deaths per 1,000 live births)7888521
    Maternal mortality (deaths per 100,000 live births) (2013)2129412624 (Russia)44
    Adult risk factors
        Tobacco smoking (2011)26%22%27%24%40% (Russia)N/A
        High blood pressure (2008)37%42%43%35%38% (Russia)31%
        Obesity (2008)21%24%22%24%27% (Russia)9%
    % of total deaths due to NCDs, all ages, both sexes (2013)89%92%93%84%86% (Russia)62%
    % of total deaths due to cardiovascular disease, all ages, both sexes (2013)59%54%69%54%60% (Russia)38%
    • Abbreviations: ECA, Eastern Europe and Central Asia; GDP, Gross Domestic Product; NCDs, noncommunicable diseases; UNICEF, United Nations Children's Fund; WHO, World Health Organization.

    • Sources: Albania, WHO (http://www.who.int/countries/alb/en/); Armenia, WHO (http://www.who.int/countries/arm/en/); Georgia, WHO (http://www.who.int/countries/geo/en/); Kazakhstan, WHO (http://www.who.int/countries/kaz/en/); Russia, Knoema World Data Atlas (http://knoema.com/atlas/Russian-Federation/Kirov-Region/Population); Tajikistan, WHO (http://www.who.int/countries/tjk/en/); and neonatal mortality for all countries, UNICEF (http://data.unicef.org).

    • ↵a 2013 data unless otherwise specified.

    • ↵b Data for Kirov Province only, unless otherwise specified.

    • View popup
    TABLE 2.

    Variation of Mean CPV Vignette Scores (%) for Neonatal Care Conditions, By Country

    Neonatal PneumoniaBirth Asphyxia
    Mean25th Percentile75th PercentileDifference Between 25th and 75th PercentilesMean25th Percentile75th PercentileDifference Between 25th and 75th Percentiles
    All Countries61.751.775.023.353.642.365.122.8
    Albania57.847.572.525.048.138.057.519.5
    Armenia65.355.877.521.757.047.570.022.5
    Georgia65.957.577.520.060.447.572.525.0
    Kazakhstan68.060.077.517.556.944.670.525.9
    Kirov, RussiaN/AN/AN/AN/AN/AN/AN/AN/A
    Tajikistan52.642.565.022.547.737.559.922.4
    • Abbreviation: CPV, Clinical Performance and Value.

    • View popup
    TABLE 3

    Variation of Mean CPV Vignette Scores (%) for Postpartum Hemorrhage, By Country and Type of Clinician

    PhysiciansMidwives
    Mean25th Percentile75th PercentileDifference Between 25th and 75th PercentilesMean25th Percentile75th PercentileDifference Between 25th and 75th Percentiles
    All Countries63.552.975.222.355.143.667.123.5
    Albania55.647.563.115.647.435.059.424.4
    Armenia61.152.370.618.347.434.959.524.6
    Georgia67.456.377.521.254.244.563.819.3
    Kazakhstan69.961.579.417.964.356.174.818.7
    Kirov, RussiaN/AN/AN/AN/AN/AN/AN/AN/A
    Tajikistan59.548.772.623.959.648.971.422.5
    • Abbreviation: CPV, Clinical Performance and Value.

    • View popup
    TABLE 4.

    Variation of Mean CPV Vignette Scores (%) for Noncommunicable Disease Conditions, By Country

    CPV Vignette Condition
    Acute Myocardial InfarctionMultiple NCD Risk Factors
    Mean25th Percentile75th PercentileDifference Between 25th and 75th PercentilesMean25th Percentile75th PercentileDifference Between 25th and 75th Percentiles
    All Countries61.148.874.725.956.044.967.122.2
    Albania46.736.257.321.145.537.053.116.1
    Armenia62.753.373.920.656.144.367.122.8
    Georgia65.054.076.622.656.347.167.019.9
    Kazakhstan66.755.878.722.961.053.069.616.6
    Kirov, Russia75.365.184.519.467.862.372.510.2
    Tajikistan49.238.358.119.844.035.654.318.7
    • Abbreviations: CPV, Clinical Performance and Value; NCD, noncommunicable disease.

    • View popup
    TABLE 5.

    Average CPV Vignette Scores (%), by Clinician Specialty and CPV Vignette Condition

    CPV Vignette Condition
    Multiple NCD Risk Factors (n=1,034)Acute Myocardial Infarction (n=1,027)Neonatal Pneumonia (n=733)Birth Asphyxia (n=641)Postpartum Hemorrhage (n=628)
    Mean (SD)Mean (SD)Mean (SD)Mean (SD)Mean (SD)
    All physicians
        General practice (n=633)53.9 (15.7)57.3 (17.4)59.0 (18.2)48.5 (16.9)54.9 (14.8)
        Pediatricians (n=1,005)––63.2 (16.9)56.2 (16.7)–
        Internal medicine (n=910)58.7 (15.7)66.2 (15.8)56.5 (15.2)45.4 (13.5)60.3 (18.5)
        Cardiologists (n=270)55.9 (15.0)69.2 (14.5)–––
        OB/GYN (n=637)––51.7 (16.2)54.1 (16.0)64.0 (15.4)
        Other physicians (n=45)53.7 (16.2)53.4 (17.9)52.7 (12.4)41.9 (17.3)49.5 (6.9)
    Midwives (n=353)––––55.1 (17.0)
    • Abbreviations: CPV, Clinical Performance and Value; NCD, noncommunicable disease; OB/GYN, obstetricians/gynecologists; SD, standard deviation.

    • View popup
    TABLE 6.

    Health Care Structural Quality Factors by Country and Facility Type

    Country and Facility Type
    AlbaniaArmeniaGeorgiaKazakhstanKirov, RussiaTajikistan
    TotalHospitalTotalHospitalTotalHospitalTotalHospitalTotalHospitalTotalHospital
    Average catchment29,55578,20415,64938,30013,22539,569N/AN/A14,10517,56550,693119,048
    Average no. of full-time physicians246022523276N/AN/A35483661
    Average no. of full-time nurses38104501323083N/AN/A11917484207
    Infrastructure items
        Controls/operates pharmacy (%)45%92%95%100%49%100%N/AN/A30%42%17%37%
        Owns transportation (%)33%100%46%83%26%69%N/AN/A86%96%43%72%
        Medical equipment and supplies in working condition (% out of 54 items)35%60%48%75%40%72%N/AN/A43%56%34%53%
        Laboratory tests available (% out of 35 items)45%58%59%73%70%72%N/AN/A75%77%54%60%
        Medications in stock (% out of 43 items)35%52%42%54%18%45%N/AN/A10%15%28%44%
        No. of ambulances with defibrillators20.827.21.11.51.41.8N/AN/A1.21.30.40.6
        No. of computers in working condition5.818.25.614.69.423.8N/AN/A27.337.62.66.7
    Operational items
        Committees/bodies at the facility
            Quality assurance/review committee15%31%59%94%27%63%N/AN/A44%60%27%46%
            Morbidity and mortality conference or committee12%33%30%67%18%57%N/AN/A48%65%52%93%
            Infection control committee11%36%33%60%22%59%N/AN/A40%53%56%76%
            Pharmacy or therapeutics committee16%81%56%81%16%47%N/AN/A9%11%10%17%
    Written guidelines for treatment and management of various conditions (% out of 18)58%60%66%60%55%44%N/AN/A79%81%34%36%
    Able to pull patient chart based on name (%)77%72%98%98%55%65%N/AN/A34%40%48%52%
    Have system to track patients who require chronic care but miss follow-up (%)39%21%58%29%46%45%N/AN/A86%83%68%46%

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Global Health: Science and Practice: 5 (3)
Global Health: Science and Practice
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September 27, 2017
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Large-Scale Evaluation of Quality of Care in 6 Countries of Eastern Europe and Central Asia Using Clinical Performance and Value Vignettes
John W Peabody, Lisa DeMaria, Owen Smith, Angela Hoth, Edmond Dragoti, Jeff Luck
Global Health: Science and Practice Sep 2017, 5 (3) 412-429; DOI: 10.9745/GHSP-D-17-00044

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Large-Scale Evaluation of Quality of Care in 6 Countries of Eastern Europe and Central Asia Using Clinical Performance and Value Vignettes
John W Peabody, Lisa DeMaria, Owen Smith, Angela Hoth, Edmond Dragoti, Jeff Luck
Global Health: Science and Practice Sep 2017, 5 (3) 412-429; DOI: 10.9745/GHSP-D-17-00044
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