Assessing the Generalizability of Client Experience Measurement Tools in Low- and Middle-Income Countries: A Narrative Review

Andrew Corley; Susannah Gibbs; Nirali Chakraborty; Lara Fields; Giannina Chávez Ackermann; Jasmine Coulson; Yixin Zhang; Paul Bouanchaud

doi:10.9745/GHSP-D-23-00364

Article Information

vol. 13 no. 2 e2300364

DOI

https://doi.org/10.9745/GHSP-D-23-00364

PubMed

41494821

Published By

Global Health: Science and Practice

Online ISSN

2169-575X

History

Received: August 26, 2023
Accepted: October 1, 2025
Published online January 6, 2026.

© Corley et al. This is an open-access article distributed under the terms of the Creative Commons Attribution 4.0 International License (CC BY 4.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are properly cited. To view a copy of the license, visit https://creativecommons.org/licenses/by/4.0/. When linking to this article, please use the following permanent link: https://doi.org/10.9745/GHSP-D-23-00364

Author Information

Andrew Corley^a ⇑,
Susannah Gibbs^b,
Nirali Chakraborty^a,
Lara Fields^c,
Giannina Chávez Ackermann^d,
Jasmine Coulson^d,
Yixin Zhang^d,
Paul Bouanchaud^b

^aMetrics for Management, Baltimore, MD, USA.
^bPopulation Services International, Washington, DC, USA.
^cMetrics for Management, Baltimore, MD, USA. Now with Art & Science Group, Baltimore, MD, USA.
^dLondon School of Economics, London, England.