Patient Satisfaction, N (%)a | 224 (84%) | 238 (80%) | 231 (85%) | 178 (73%) | |
Dimensions of Perceived Quality | | | | | |
Medical Advice (3 items) | | | | | 0.74 |
Standardized score, mean (95% CI) | 0.07 (−0.13, 0.26) | −0.11 (−0.25, 0.04) | 0.17 (−0.04, 0.31) | −0.14 (−0.39, 0.11) | |
Adjusted mean difference, mean (95% CI)b | Reference | −0.08 (−0.29, 0.14) | 0.19 (−0.08, 0.45) | −0.12 (−0.40, 0.16) | |
Medical Consultation (4 items) | | | | | 0.79 |
Standardized score, mean (95% CI) | 0.12 (−0.09, 0.33) | −0.06 (−0.23, 0.12) | 0.19 (0.01, 0.36) | −0.27 (−0.50, −0.04) | |
Adjusted mean difference, mean (95% CI)b | Reference | −0.06 (−0.26, 0.15) | 0.12 (−0.12, 0.35) | −0.21 (−0.44, 0.01) | |
Staff Behavior (3 items) | | | | | 0.82 |
Standardized score, mean (95% CI) | −0.03 (−0.15, −0.09) | −0.08 (−0.23, 0.07) | 0.09 (−0.08, 0.26) | 0.03 (−0.17, 0.23) | |
Adjusted mean difference, mean (95% CI)b | Reference | 0.09 (−0.06, 0.24) | 0.15 (−0.04, 0.33) | 0.08 (−0.09, 0.25) | |
Facility Infrastructure (3 items) | | | | | 0.69 |
Standardized score, mean (95% CI) | 0.06 (−0.12, 0.24) | −0.06 (−0.23, 0.11) | 0.14 (−0.06, 0.35) | −0.15 (0.51, 0.21) | |
Adjusted mean difference, mean (95% CI)b | Reference | 0.10 (−0.14, 0.34) | 0.23 (−0.06, 0.52) | −0.002 (−0.25, 0.24) | |
Patient's Trust in Clinician's Skill and Ability | | | | | |
Standardized score, mean (95% CI) | 0.24 (0.10, 0.38) | −0.04 (−0.20, 0.12) | 0.03 (−0.14, 0.19) | −0.24 (0.46, −0.02) | |
Adjusted mean difference, mean (95% CI)b | Reference | −0.12 (−0.29, 0.05) | −0.08 (−0.27, 0.11) | −0.30 (−0.47, −0.14) | |
Observations | 269 | 296 | 273 | 244 | |
Number of facilities (clusters) | 32 | 35 | 36 | 35 | |